Welcome to iRonsnow!


Q:Does IS-388 have an ac plug ?

A: It does not have an ac plug, Can be charged by micro UBS port, hand crank and solar panel. Support BACKUP 3 x AA battery (excluded).


Q: Does IS-388 have s.a.m.e. to only get alerts for your specified area?

A: It doesn’t have SAME, thanks for your suggestion, we will improve in the future.


Q: How long does the IS-388 radio last with a full charge?

A: Different use different time. flashlight and lamp, mare than 10hrs. Radio, about 2-3 hours. Charge cellphone, maybe 30-60 mins defends on cellphone brand and how much power left.


Q: In the IS-388 manual it says to use the built-in rechargeable lithium battery and three AA batteries at the same time. Is this correct?

A: Yes, the radio built-in rechargeable lithium battery. and it also support 3*AA batteries, the regular battery is not included in the package.


Q: What is the maximum memory card size supported? IS388 & IS399.

A: Support maximum 32g memory card.


Q: Will iRonsnow’s radio charge iPhone and iPad ?

A: Yes, our radio can charge Apple products, but the charge cable not included,  only a android cable in the package.


Q: Does IS-088,388,399 have a headset jack?

A: These radios without headset jack, we will add the function soon.


Q: If I left it in a bag for 12 months, and then needed to use it, will it work after cranking it?

A: Yes, But we suggest to use it frequently, and if long time no use it, please fully charged to activate it via USB cable.  


Q: Does IS-088 can as a professional solar power bank?

A: It is used as a Emergency Weather radio, can't work as a professional solar power bank.


Q: How to know fully charged ?

A: IS-088: When the red indicator light stop flash, the radio was fully charged.

IS-388& IS-399, it will take about 6 hours to fully charged, we will improve the function soon.